Returns Policy

100% Satisfaction Guarantee

You'll love Zennor or your money back!

100% No-risk money back guarantee. We take all the risk out of ordering by offering an unmatched satisfaction guarantee. We'll always do our best to take care of you.

If you are not 100% happy with your purchase, then you can return it for store credit, exchange, or refund within 28 days of purchase. Shipping costs are non-refundable. This applies to all items with the exception of sale items. 
All items purchased in promotional sales are final. No refunds, exchanges or store credit will be given.
If you are returning an item please ensure it is in its original condition (unused, tags and hygiene strip attached) within 28 days and we will issue store credit, exchange or refund. You must email for your return number and returns address. 
Please note:
  • The item is your responsibility until it reaches us. For your own protection we recommend that you send the parcel that insures you for the value. 
  • The cost of returning the item is your responsibility.
  • There will be a shipping charge for exchanges to be dispatched. 

By ordering through Zennor you agree to these terms and conditions.